Privacy Policy

Last Updated:

This Privacy Policy describes how BareMotion, operated by Removeoewash at removeoewash.site, collects, uses, stores, and protects personal data when you purchase or attend equipment-free fitness masterclass products, browse our website, or communicate with our team in the Netherlands.

1. Data Controller

The data controller responsible for your personal data is Removeoewash, located at Pieter Braaijweg 203, 1114 AJ Amsterdam, Netherlands. For privacy-related inquiries, contact us at message@removeoewash.site or +31881701500.

2. Scope of This Policy

This policy applies to personal data processed in connection with BareMotion masterclass products, including the Starter Pulse Pack, Momentum Block, and Annual Flow Pass, as well as studio visits, live remote sessions, account management, customer support, and marketing communications where permitted by law.

3. Categories of Personal Data We Collect

• Identity and contact data: name, email address, phone number, billing address, and communication preferences.
• Booking and product data: session selections, attendance records, pack type, purchase history, and payment confirmation references.
• Fitness-related information you voluntarily share, such as goals, experience level, or physical limitations relevant to coaching safety.
• Technical data: IP address, browser type, device identifiers, pages visited, referral source, and cookie identifiers as described in our Cookies Policy.
• Communication content: messages submitted through contact forms, email correspondence, and support tickets.

4. Purposes and Legal Bases for Processing

We process personal data only where a legal basis under the GDPR applies:

• Performance of a contract: to deliver masterclass products you purchase, manage bookings, and provide coaching services.
• Consent: for optional marketing emails, certain analytics cookies, and processing of sensitive fitness notes when you explicitly agree.
• Legitimate interests: to improve our services, prevent fraud, secure our platform, and analyze aggregated usage patterns, balanced against your rights.
• Legal obligation: to comply with tax, accounting, and regulatory requirements in the Netherlands and European Union.

5. Product-Specific Processing

Starter Pulse Pack: we process your name, email, and session time to confirm attendance and deliver session recap materials.

Momentum Block: we retain progression notes across four sessions to tailor coaching and track skill development you choose to share.

Annual Flow Pass: we maintain an active membership profile including booking history, priority scheduling flags, and periodic check-in summaries for the contract duration.

6. Sharing of Personal Data

We do not sell personal data. We may share data with payment processors, cloud hosting providers, email delivery services, and analytics partners bound by data processing agreements. Transfers outside the European Economic Area occur only with appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

Booking records are retained for seven years to meet Dutch tax obligations. Marketing consent records are kept until you withdraw consent. Support correspondence is archived for three years unless a longer period is required to resolve disputes. Session video recordings, when used for quality review, are deleted within thirty days unless you request earlier deletion.

8. Security Measures

We implement technical and organizational measures including encrypted connections, access controls, staff training, and regular review of vendor security practices. No method of transmission over the internet is completely secure; we encourage strong passwords and prompt reporting of suspected incidents.

9. Your Rights

Under the GDPR you may request access, rectification, erasure, restriction, portability, and objection to processing. You may withdraw consent at any time without affecting prior lawful processing. You have the right to lodge a complaint with the Autoriteit Persoonsgegevens in the Netherlands.

10. Children

BareMotion products are intended for individuals aged sixteen and older. We do not knowingly collect data from children under sixteen without parental consent. Contact us if you believe we have received such data in error.

11. Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects. Coaching recommendations are made by qualified staff based on information you provide.

12. Changes to This Policy

We may update this Privacy Policy to reflect product changes or legal requirements. Material updates will be posted on removeoewash.site with a revised effective date.

13. Contact

For privacy requests, contact Removeoewash at message@removeoewash.site or Pieter Braaijweg 203, 1114 AJ Amsterdam, Netherlands.